Terms of Sales

Delivery

Shipping in -24h

Reception within 3 to 5 days

Terms of delivery :

  • 6/7 days (Monday to Saturday)
  • delivery in the day
  • CASH payment only or Iban, Bvr
  • The order can be made the same day of delivery, at the latest before 12h.

Account name: TerpenesOil

Account number: 79474913-0

Bank Name: UBS

IBAN: CH75 0027 9279 C110 8629 1

BIC / Swift: UBSWCHZH12A

Contact:
Michael Germini
Rue des Plantaporrêts 7
1205 Geneva
Swiss

Tel: 0041 78 627 00 58
Mail: [email protected]

Proximity delivery: Free Shipping
Delivery outside the canton of GE, by mail A (Swiss territory)
Envelope and postage only: Free

Delivery schedules

Terpenesoil.ch offers a delivery service that allows you to be delivered in the day after the order made:

The order is made via a form by entering your details:

> Name and first name

> Delivery locations (address, building number, floor, entry code)

Orders are paid cash upon receipt of delivery.

The general terms and conditions of sale are valid between the buyer and the company Terpenesoil.ch website. The use of the website is governed by these terms and conditions and our privacy policy.

The general conditions of sale apply to all products on our website. Thank you to take note of these before placing an order on our site. General conditions can be updated, please check before each order.
Acceptance of general conditions of sale

Any order on the site must be accompanied by the full acceptance of the general conditions of sale. You will be asked to read them and accept them during the checkout.
Legal age

The minimum age to visit terpenesoil.ch and order is 18 years old. By accepting the general conditions of sale, you confirm that you are 18 years old or over.

Prohibited under 18

Data protection

All your personal information is considered confidential. They are subject to computer processing and are used only for order management. In no case are they transmitted to third parties.

You can at any time ask us to erase them by writing a message to [email protected] or by mail to Michael Germini Plantaporrêts 7 Street  1205 Geneva.

Price

All prices are in Swiss francs.

The items under warranty are subject to the conditions of the offer valid at the time of purchase. You must carefully keep all receipts of it. The Warranty does not cover use contrary to the directions for use, shock, poor maintenance, or normal wear and tear.

Availability

If one of the products is not in stock, we will inform you of its availability as soon as possible. You can cancel the order if you wish and be refunded in full.

Payment
Delivery

All our parcels are delivered by Swiss Post.

Returns and Refund

Only unopened and completely sealed products can be returned, within 14 days, with proof of order on our website.
The refund will be made as soon as we have made sure of the good condition of your return.
The return is done by mail, at your expense. Please indicate your bank account if necessary.

Terpenesoil.ch products are sold without any medical claim, and can not be used as a treatment or substitute for treatment. The products are not recognized scientifically as having properties or virtues pharmaceutical and therapeutic.

Legal guarantees

You must check the good condition of the goods delivered and report, if necessary, and in accordance with the law, any anomaly or manufacturing defect to allow us to remedy it.

For Legal

All commercial activities with  “terpenesoil.ch” are based exclusively on Swiss law. The place of jurisdiction is in Geneva.

Copyright

The Riff is a brand from TerpenesOil. All texts and images on the site are protected by copyright.

Contact

TerpenesOil
Michael Germini
Plantaporrêts 7
1205 Geneva
Swiss

Tel: 0041 78 627 00 58
Mail: [email protected]

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